Planning with Soulution
Booking and planning with Soulution
Here’s what to know about the quote, music and venue setup. If something isn’t clear, just ask.
01 / Getting started
Booking and pricing
Availability, your quote, and reserving the date.
How much does Soulution cost?
Your date, venue, lineup and coverage determine the quote. Send your plans and budget, and we’ll check availability and explain your options. We price bookings by the date, so a shorter event does not automatically cost less.
Can you work with our budget?
We offer custom quotes as well as the full wedding packages. Tell us your budget and what matters most. We’ll explain which lineup and coverage are available for your date and exactly what the quote includes.
When should we get in touch?
Once you have a date and venue, send them over. You don’t need finished song choices or a timeline. Include your event type, guest estimate and the parts of the day you want music for, if you know them.
How do we reserve the date, and when is the balance due?
We’ll check availability and send a quote. The deposit reserves the date, and signing the agreement completes the booking. A quote alone does not hold it. Your agreement identifies the non-refundable retainer and remaining balance.
Under the current agreement, the balance is due seven days before the event. For agreements signed less than 30 days before the event, the full total is due when you sign. Your own agreement governs your booking terms.
Can we add musicians or services later?
Yes, subject to availability and written confirmation. You can add to booked items, but cannot remove them. Give us at least 30 days’ notice to add musicians. You can ask about lighting or ceremony music at any point. You can also ask about extra time on the night. Any extension depends on availability, approval and your agreement. We’ll confirm the cost and timing before agreeing to the addition.
What if we cancel or change the date?
Let us know as soon as possible. If we’re available for your new date, we’ll try to transfer the booking without a rescheduling penalty, subject to your agreement and notice requirements. Changes to what you need may change the total.
The retainer is non-refundable. Cancellation can leave the remaining balance due, subject to the agreement’s provisions for a qualifying replacement booking. Refer to your signed agreement for the terms that apply.
Is travel included?
Yes, quoted totals include travel. We’re based in Greenville and perform across the Southeast. Send the venue location with your inquiry so we can account for travel and any lodging.
When do we plan the details?
After booking, you’ll receive a planning page with a sample timeline and room for your music preferences. Work through it about a month before the wedding. We’ll have a full-details call two weeks before. Your planner can join, and we’ll include you so we hear your preferences directly. Send later changes promptly.
02 / Your soundtrack
Music and coverage
Choose the lineup and plan the songs you want to hear.
Which band size should we choose?
Six pieces means bass, guitar, drums, keys and two singers. Seven adds one horn; eight adds two. A custom nine-piece option has three horns. You can add horns to Core without adding the other Signature or Premier services.
Choose the sound you like and consider the room. Guest count does not determine band size. We’ve played for groups of 50 to 500, with sound planned for the space.
Do you cover the ceremony and cocktail hour?
Recorded cocktail music is included when the main reception setup can cover it. A separate location requires an additional setup and is an add-on. For live cocktail music, we’ll discuss the format and put it in the quote.
Ceremony options include PA and recorded music or live musicians. They can be added separately or included in higher packages. Ceremony coverage is outside the five-hour cocktail and reception booking. Tell us every location that needs music or microphones.
What do the five hours include?
The standard five-hour wedding booking covers cocktail hour and the reception, including live sets, breaks and formalities. Ceremony coverage is separate. Your quote and agreement confirm the schedule, locations and any additional time.
Can we choose songs or send a Spotify playlist?
Yes. Send genres, artists, a detailed list or a playlist as a guide to your taste. You don’t have to choose every song or limit your preferences. Mark must-plays clearly. We honor those choices from the published repertoire and handle the flow within your agreed musical direction.
We don’t prepare a fixed set list in advance.
Will you learn a song for us?
We generally learn up to three new live songs per event, including special dances. Send the song, artist, exact version and intended moment no later than 30 days ahead. We’ll confirm whether it works for the instruments and singers in your lineup.
If you’ve rehearsed choreography, send that exact recording. Ask about songs missing from the website too, because we may already know them.
Does our do-not-play list apply all night?
Yes. It covers live sets, recorded breaks and DJ music. Clean versions are the default. Guest requests follow your guidance, and we’ll check with you when a request needs clarification. Put important exclusions on your planning page.
What happens during dinner and breaks?
Live sets usually last 60 to 90 minutes, with breaks of about 15 minutes. We coordinate them around dinner, toasts and your timeline. Recorded music plays between sets, and we usually keep dinner music quiet and recorded.
You can share a playlist to show your taste. Agreed live must-plays stay in the live performance. An optional DJ finish is separate from recorded break music.
Can you handle announcements and toasts?
Yes. Wedding reception packages include MC service from a band singer and microphones for toasts. Add names, pronunciations, entrance order and music cues to your planning page. You can skip traditions, shorten dances or discuss a guest performance or video playback.
Your planner or designated event lead helps coordinate cues. You can also come directly to the band.
Can you work around a corporate program?
Yes. We plan music around conversation, dinner, speeches, presentations, awards and dancing. Sound, lighting, microphones, a sound engineer, recorded break music and MC service are included. Share presentation audio, walk-up songs, names and cues through your planning page.
Music can also suit guests who want to listen or talk rather than dance.
Who will perform?
We have a core group of musicians and experienced singers who perform with Soulution regularly and know the repertoire. We’re member-owned, with a roster of professional musicians who can step in if someone becomes unexpectedly unavailable.
03 / The event details
Venue and logistics
Sound, setup, and the practical details to share with your venue.
How much space do you need?
The standard six-, seven- and eight-piece setups need at least 12 by 16 feet of flat, solid, dry performance space. A suitable indoor floor can work without a raised stage. We don’t supply a stage, and can’t set up directly on grass, gravel, dirt, sand or mulch. A larger custom lineup needs a separate space review.
Speakers may sit outside that area. Send us the floor plan and photos.
What sound and lighting are included?
Wedding reception packages include professional sound, a dedicated sound engineer, stage lighting and MC service. The engineer adjusts volume for the room and venue limits and works wirelessly, without a separate sound desk area.
Tell us the sound rules and every location needing audio. Extra speakers or microphones may need to be added to the quote.
What power do you need?
Our technical rider calls for two separate 20 amp, 110 volt AC circuits within 25 feet of the performance area. Two outlets on one circuit are not enough. Have the venue confirm the supply with us. If it isn’t available, discuss generator options in advance.
When do you need access?
At least two hours before guests arrive for load-in, setup and soundcheck, even if the performance starts later. We need a route for rolling equipment. Tell us about stairs, grass or gravel early.
Pack-out usually takes about an hour. Share loading arrangements, room changes and departure deadlines. Moving the full band takes time and needs advance planning.
What about outdoor events?
We need a dry setup for the band and equipment. Overhead cover is not always required. Above 90°F, we strongly prefer shade or cover to protect equipment. Below 50°F, sidewalls and heaters are required in the performance area.
At outdoor-only venues, weather protection requires a raised stage and tent with sidewalls. Arrange the backup and rentals in advance, then review the setup with us and the venue on arrival. Moving equipment takes time and may pause the music.
What do you wear?
Usually black dress clothes. Share your dress code on the planning page so we can coordinate.
Can you provide insurance documentation?
Yes. Send the venue’s requirements at least one month before the event so we can arrange the certificate.
Do we provide meals and water?
Yes, please arrange a warm meal for each musician and the sound engineer, plus a case of water. Vendor meals or buffet access are fine. Serving us while guests eat usually works best. Confirm the headcount and timing with us and your caterer.
Ask us about your event.
Send your date and venue, or email booking@soulutionband.com. We’ll help with the details.